A: District sellers have the option to ship to the United States, Canada, Australia, and New Zealand.
Q: How long do I have to ship my items?
A: Sellers should ship out their items at least 3 business days after the sale.
Q: Can I refund the shipping label I created through District and create a new one if I entered in the wrong information?
A: Yes! You can refund your shipping label on District if it's been less than 24 hours since you created it. To refund, go to District website > Fulfillment tab - view the shipment - tap 'Refund Label' button at the bottom.
Q: How do I ship from Canada to the United States?
A: If you're a Canadian seller you can create your labels through District or Custom Shipping. Please view the guide for more details.
Q: How do I send a partial refund for shipping?
A: Go to the District website > Seller Dashboard > Orders tab > view the order - tap 'refund' > enter refund amount - tap 'refund'.
