Owner Moderation & Control Tools

As the owner of a District, you have several tools to manage members, sellers, live interactions, & more!

Managing Members

('Members' applies to all users joined to your District including sellers, moderators, etc.)

  • Ban a member from your District entirely

    • Go to Seller Dashboard > Members Tab

    • Search for the member and select them

    • Tap Ban

  • Remove a member’s ability to chat in your public channels

    • Go to Seller Dashboard > Members Tab

    • Search for the member and select them

    • Check/uncheck Chat - Allow member to chat in public channels

  • Block users on an individual level

    • Search for the username

    • Tap the three dots next to their name

    • Select Block

    • Note: Any user can also block another user individually, not just owners.

Live Moderation

  • Delete chat messages in a live

    • Hold down on the chat message

    • Tap the trash can icon

  • Block, ban, or kick a user from a live

    • Tap on the user’s name

    • Choose Block (removes them from interaction with you), Ban (removes them from the District entirely), or Kick Out (removes them from just that specific live session)

Assigning Admins & Moderators

Owners don’t have to manage everything alone! You can assign Admins & Moderators to help oversee your District.

  • Admins have management controls such as editing District details, approving or removing sellers, creating collections, banning members, and more.

  • Moderators have controls such as removing chats from live streams, deleting listings, and more.

For more information, check out the the guide on Admin & Moderator Roles.

Managing Sellers

  • Approve or reject sellers in a multi-seller marketplace

    • Go to Seller Dashboard > Members Tab

    • Select Seller View

    • Search for and select a seller

    • Approve or reject their request

  • Control whether a seller can go live

    • You can allow or disable a seller’s ability to go live while keeping them as a seller

  • Change a seller’s role to a regular member or vice versa

    • Go to Seller Dashboard > Members Tab

    • Select Seller View

    • Search for and select the seller

    • Change their role to Member

For more information, check out the Managing Sellers guide.

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