Owner Moderation & Control Tools
As the owner of a District, you have several tools to manage members, sellers, live interactions, & more!
Managing Members
('Members' applies to all users joined to your District including sellers, moderators, etc.)
Ban a member from your District entirely
Go to Seller Dashboard > Members Tab
Search for the member and select them
Tap Ban
Remove a member’s ability to chat in your public channels
Go to Seller Dashboard > Members Tab
Search for the member and select them
Check/uncheck Chat - Allow member to chat in public channels
Block users on an individual level
Search for the username
Tap the three dots next to their name
Select Block
Note: Any user can also block another user individually, not just owners.
Live Moderation
Delete chat messages in a live
Hold down on the chat message
Tap the trash can icon
Block, ban, or kick a user from a live
Tap on the user’s name
Choose Block (removes them from interaction with you), Ban (removes them from the District entirely), or Kick Out (removes them from just that specific live session)
Assigning Admins & Moderators
Owners don’t have to manage everything alone! You can assign Admins & Moderators to help oversee your District.
Admins have management controls such as editing District details, approving or removing sellers, creating collections, banning members, and more.
Moderators have controls such as removing chats from live streams, deleting listings, and more.
Managing Sellers
Approve or reject sellers in a multi-seller marketplace
Go to Seller Dashboard > Members Tab
Select Seller View
Search for and select a seller
Approve or reject their request
Control whether a seller can go live
You can allow or disable a seller’s ability to go live while keeping them as a seller
Change a seller’s role to a regular member or vice versa
Go to Seller Dashboard > Members Tab
Select Seller View
Search for and select the seller
Change their role to Member
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