# Owner Moderation & Control Tools

### Managing Members 

('Members' applies to all users joined to your District including sellers, moderators, etc.)

* **Ban a member from your District entirely**
  * Go to Seller Dashboard > Members Tab
  * Search for the member and select them
  * Tap Ban
* **Remove a member’s ability to chat in your public channels**
  * Go to Seller Dashboard > Members Tab
  * Search for the member and select them
  * Check/uncheck Chat - Allow member to chat in public channels
* **Block users on an individual level**
  * Search for the username
  * Tap the three dots next to their name
  * Select Block
  * Note: Any user can also block another user individually, not just owners.

***

### **Live Moderation**

* **Delete chat messages** in a live
  * Hold down on the chat message
  * Tap the trash can icon
* **Block, ban, or kick a user from a live**
  * Tap on the user’s name
  * Choose Block (removes them from interaction with you), Ban (removes them from the District entirely), or Kick Out (removes them from just that specific live session)

***

### **Assigning Admins & Moderators**

Owners don’t have to manage everything alone! You can assign Admins & Moderators to help oversee your District.

* **Admins** have management controls such as editing District details, approving or removing sellers, creating collections, banning members, and more.
* **Moderators** have controls such as removing chats from live streams, deleting listings, and more.

*For more information, check out the the guide on* [*Admin & Moderator Roles*](/marketplace-faqs/community-roles.md)*.*

***

### **Managing Sellers**

* **Approve or reject sellers in a multi-seller marketplace**
  * Go to Seller Dashboard > Members Tab
  * Select Seller View
  * Search for and select a seller
  * Approve or reject their request
* **Control whether a seller can go live**
  * You can allow or disable a seller’s ability to go live while keeping them as a seller
* **Change a seller’s role to a regular member or vice versa** 
  * Go to Seller Dashboard > Members Tab
  * Select Seller View
  * Search for and select the seller
  * Change their role to Member

*For more information, check out the* [*Managing Sellers guide*](/owners/managing-your-district/manage-sellers.md)*.*


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