Discounts
Last updated
Last updated
Discount codes are a great way to run promotions and reward customers. You can create custom discounts directly from your seller dashboard on web.
Go to your seller dashboard on web (not available on iOS yet).
Tap on “Discounts.”
Click "New Discount".
Select between "Amount Off Order" or "Free Shipping"
Create a unique Discount Code
If doing "Amount Off Order", choose between a fixed amount (e.g., $5 off) or a percentage (e.g., 10% off).
Set a minimum purchase requirement (optional).
Select No minimum or Minimum purchase amount and enter the dollar amount required for the discount to apply.
Choose who can use the code.
All Customers – Anyone can use the code.
Only First-Time Buyers – Limit the code to new customers of yours only.
Set any limits for the code.
Limit one per customer – Ensures each customer can only use the discount once.
Limit total number of uses – Set a maximum number of times the code can be used in total.
Add expiry date – Make the discount available for a set time only.
Save your discount.
Once saved, your buyers can enter the discount code at checkout to receive the discount.
Can I edit a code after I create it?
You can edit the settings post-creation. You cannot edit the unique Discount Code or the Value of the Discount after a code has been created.
Can discounts be applied to Buy Nows, Live Auctions, and Multi-Day Auctions?
Discounts can be applied to Buy Now items and Live Auctions. They cannot be applied to Multi-Day Auctions.
Can I create discounts for specific items?
Currently, discounts apply to all items.
Can I deactivate my code even if the total number of uses or expiry date have not yet been reached?
Yes, you can access your code in the Discounts dashboard by clicking on it and then select "Deactivate" at the bottom of the edit screen to deactivate a code.
Can I reactivate a deactivated code?
Yes, simply re-access your deactivated code in the Discounts dashboard by clicking on it and then select "Reactivate" at the bottom of the edit screen to reactivate a deactivated code.
If I add an expiry date, when does that expiration occur?
Expiry date is based on your time zone. For example, if you are in the Eastern time zone and you set your expiry date to 10/01/2025, your code will remain active thru 09/30/2025 at 12:59:59 PM Eastern time.
Can I reuse a deactivated Discount Code for another promotion?
No, each Discount Code you create must not match a previously created Discount Code in District's system.
Need help? If you have questions about setting up discounts, contact us at [email protected].