Discounts

Discount codes are a great way to encourage purchases and reward your buyers. You can create custom discounts directly from your seller dashboard.

How to Create a Discount Code

  1. Go to your seller dashboard on web (not available on iOS yet).

  2. Tap on “Discounts.”

  3. Click "New Discount".

    • Select between "Amount Off Order" or "Free Shipping"

  4. Create a unique Discount Code

  5. If doing "Amount Off Order", choose between a fixed amount (e.g., $5 off) or a percentage (e.g., 10% off).

  6. Set a minimum purchase requirement (optional).

    • Select No minimum or Minimum purchase amount and enter the dollar amount required for the discount to apply.

  7. Choose who can use the code.

    • All Customers – Anyone can use the code.

    • Only First-Time Buyers – Limit the code to new customers of yours only.

  8. Set any limits for the code.

    • Limit one per customer – Ensures each customer can only use the discount once.

    • Limit total number of uses – Set a maximum number of times the code can be used in total.

    • Add expiry date – Make the discount available for a set time only.

  9. Save your discount.

Once saved, your buyers can enter the discount code at checkout to receive the discount.


FAQ

Can I edit a code after I create it?

  • You can edit the settings post-creation. You cannot edit the unique Discount Code or the Value of the Discount after a code has been created.

Can discounts be applied to Buy Nows, Live Auctions, and Multi-Day Auctions?

  • Discounts can be applied to Buy Now items and Live Auctions. They cannot be applied to Multi-Day Auctions.

Can I create discounts for specific items?

  • Currently, discounts apply to all items.

Can I deactivate my code even if the total number of uses or expiry date have not yet been reached?

  • Yes, you can access your code in the Discounts dashboard by clicking on it and then select "Deactivate" at the bottom of the edit screen to deactivate a code.

Can I reactivate a deactivated code?

  • Yes, simply re-access your deactivated code in the Discounts dashboard by clicking on it and then select "Reactivate" at the bottom of the edit screen to reactivate a deactivated code.

If I add an expiry date, when does that expiration occur?

  • Expiry date is based on your time zone. For example, if you are in the Eastern time zone and you set your expiry date to 10/01/2025, your code will remain active thru 09/30/2025 at 12:59:59 PM Eastern time.

Can I reuse a deactivated Discount Code for another promotion?

  • No, each Discount Code you create must not match a previously created Discount Code in District's system.


Need help? If you have questions about setting up discounts, contact us at [email protected].

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