Refunds

As a seller, you can issue full or partial refunds directly through your Seller Dashboard on the District website or iOS app

How it works:

1. On the District website, go to your Seller Dashboard.

2. Tap the "Orders" tab.

3. Tap the Order to view the specific order details.

4. Tap the "Refund Order" button

5. Enter the refund amount manually, then select a refund reason.

   1. When you issue a refund, District automatically calculates and refunds a portion of the sales tax to the buyer. You are not charged for the sales tax portion of the refund.

6. Tap "Refund" to process.

Refunds take 5-10 days to appear on a customer's statement. Payment processing fees for the original payment will be covered by the seller.