> For the complete documentation index, see [llms.txt](https://help.district.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.district.net/selling/selling-faq/refunds.md).

# Refunds

As a seller, you can issue full or partial refunds directly through your Seller Dashboard on the District website or iOS app

### How it works: 

1. On the District website, go to your [**Seller Dashboard**](https://district.net/dashboard). 
2. Tap the "**Orders**" tab. 
3. Tap the Order to view the specific order details. 
4. Tap the "**Refund Order**" button
5. Enter the refund amount manually, then select a refund reason.
   1. When you issue a refund, District automatically calculates and refunds a portion of the sales tax to the buyer. You are not charged for the sales tax portion of the refund.
6. Tap "**Refund**" to process.

Refunds take 5-10 days to appear on a customer's statement. Payment processing fees for the original payment will be covered by the seller.