# Refunds

### How it works: 

1. On the District website, go to your [**Seller Dashboard**](https://district.net/dashboard). 
2. Tap the "**Orders**" tab. 
3. Tap the Order to view the specific order details. 
4. Tap the "**Refund Order**" button
5. Enter the refund amount manually, then select a refund reason.
   1. When you issue a refund, District automatically calculates and refunds a portion of the sales tax to the buyer. You are not charged for the sales tax portion of the refund.
6. Tap "**Refund**" to process.

Refunds take 5-10 days to appear on a customer's statement. Payment processing fees for the original payment will be covered by the seller.