# Manage Sellers

### Where to Manage Sellers

Go to your **Seller Dashboard on Web** and open the **Members** tab. From there:

* Tap into the Sellers section to see all current sellers in your marketplace.
* Click on any seller’s name to view their profile and make updates.

You can:

* **Adjust their seller role** – switch between Member, Seller, Moderator, or Admin.
* **Add private notes** – useful for internal admin tracking.
* **Enable or disable live access**.
* **Set or change your take rate** – increase or decrease the percentage you earn.

***

### Reviewing Seller Applications

Inside the **Members** tab, you’ll also find the **Applications** section. This is where new seller applications will appear.

* Tap into any application to read the applicant's info.
* Hit **Approve** or **Reject** – both options let you add a custom message that will be included in the email the applicant receives.

*Tip:* If you’re approving someone, this is a great time to welcome them and drop any important details like:

> “Congrats on becoming a seller! Be sure to check out the seller guidelines in the chat or reach out in the sellers channel if you have questions.”

***

### FAQs

<details>

<summary><strong>How do people apply to sell in my District marketplace?</strong></summary>

Members can go to your marketplace home page and tap the **“Apply”** button to fill out your seller application form. You can approve them in your Seller Dashboard (web, not app).&#x20;

</details>

<details>

<summary><strong>Can I add someone as a seller without them filling out the application?</strong></summary>

Yes! Have them join your marketplace as a member first. Then:\
Go to your Seller Dashboard > Members tab > Search their username > Tap their name > Change their role from “Member” to “Seller” > Save.

</details>

<details>

<summary><strong>Can a moderator or admin also sell?</strong></summary>

Yes! Both **Moderators** and **Admins** have the ability to sell in your marketplace.

</details>

<details>

<summary><strong>Can I set my own seller guidelines?</strong></summary>

Yes! While all sellers must still follow District’s Terms of Service, you can set marketplace-specific guidelines. These might include:

* How often sellers should go live
* Rules around promoting off-platform activity
* Item restrictions based on your niche or focus (e.g. removing items or sellers that don’t align with your marketplace subject)

We recommend:

* Posting your rules in a seller-only chat channel – set the channel so only sellers can view and only admins can write. Check out this guide on [Creating Chat Channels](/owners/getting-started/creating-chat-channels.md) for more information.&#x20;
* Including guidelines in your seller approval message or in your onboarding flow so expectations are clear from day one.

</details>

<details>

<summary>Where can my sellers be located?</summary>

Currently, District supports sellers based in the United States and Canada. If you have any questions, please reach out to us at <support@district.net>.

</details>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.district.net/owners/managing-your-district/manage-sellers.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.