Seller Protection
Last updated
Last updated
When you make a sale in any District marketplace, you’ll be covered by District Seller Protection. That means we’ll protect you against disputes and chargebacks.
To qualify for Seller Protection, you must:
Sell the item on an District marketplace and be set-up on District Payments.
Send the item as described (in good packaging) with tracked shipping on District to the correct address* in a reasonable timeframe. You must keep proof of shipping & delivery. Items over $1,000 must ship with insurance.
Keep evidence that your item shipped was as described.
Item must arrive as described**
*shipments to an intermediary or processing station instead of directly to the address provided on the District sale can disqualify an order for Seller Protection
**items damaged in transit or not as described in the listing are not covered by District Seller Protection