Seller Protection

When you make a sale in any District marketplace, you’ll be covered by District Seller Protection. That means we’ll protect you against disputes and chargebacks.

To qualify for Seller Protection, you must:

  • Sell the item on an District marketplace and be set-up on District Payments.

  • Send the item as described (in good packaging) with tracked shipping on District to the correct address in a reasonable timeframe. You must keep proof of shipping & delivery. Items over $1,000 must ship with insurance.

  • Keep evidence that your item shipped was as described.

We also offer Buyer Protection for all customers on District. Check out our policy here

Last updated