# Seller Protection When you make a sale in any District marketplace, you’ll be covered by District Seller Protection. That means we’ll protect you against disputes and chargebacks. To qualify for Seller Protection, you must: * Sell the item on an District marketplace and be set-up on District Payments. * Send the item as described (in good packaging) with tracked shipping on District to the correct address\* in a reasonable timeframe. You must keep proof of shipping & delivery. * Items over $750 must ship with signature confirmation * Items over $1,000 must ship with insurance. * Keep evidence that your item shipped was as described. * Item must arrive as described\*\* \*shipments to an intermediary or processing station instead of directly to the address provided on the District sale can disqualify an order for Seller Protection \*\*items damaged in transit or not as described in the listing are not covered by District Seller Protection {% hint style="info" %} We also offer Buyer Protection for all customers on District. Check out our policy [here](/marketplace-faqs/district-buyer-protection.md) {% endhint %} --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.district.net/marketplace-faqs/seller-protection.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.