Shipping Items

To manage and ship your orders, use the Fulfillment tab in your Seller Dashboard on the District website. Fulfillment is currently only available on web, not in the app.

District Supports Two Shipping Options:

1. District Shipping: creating a label through District

2. Custom Shipping: create a label through a third party or alternative shipping method (outside of District).

You can fulfill orders individually or use Bulk Shipping to generate multiple labels at once. View our Bulk Shipping Guide here.

How to Use District Shipping:

The Fulfillment tab in your Seller Dashboard is your control center for managing shipments. You can track orders, generate labels, and get items out to buyers quickly and easily.

1. Getting Started: Go to the District website > open your Seller Dashboard > click the Fulfillment tab.

2. Viewing a Shipment: Click on any shipment or tap View to open a modal with shipment details. Shipments are grouped by order—if a customer placed multiple orders, they may appear bundled together.

3. Creating a Label: Click Create Label and enter the required shipment details.

4. Printing the Label: Click the blue arrow icon next to the shipment to download and print your label. (We currently do not offer QR codes.)

If you create a label through District, the tracking information will automatically be sent to the buyer. Also, your funds will automatically be released 48 hours after the shipment delivers.

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How to Use Custom Shipping (outside of District):

1. Getting Started: Go to the District website > open your Seller Dashboard > click the Fulfillment tab.

2. Viewing a Shipment: Click on a shipment or tap View to open shipment details.

3. Creating a Label: Use the shipping information provided to create a label through your preferred shipping service (e.g., USPS, UPS, etc.). Be sure to save the tracking number.

4. Uploading 'Custom Shipping' to District: Return to the shipment in your Fulfillment tab > tap Custom Shipping > select your carrier from the dropdown > paste the tracking number > tap Add Tracking Number.

Custom Shipping Tip: Uploading your tracking number allows District to notify your buyer and automatically release your funds 48 hours after delivery.