Shipping Items
Congratulations on your sale! Follow this guide for steps on how to ship.
Please note shipping is only accessible through the District website, not the App yet.
District offers two shipping options:
District Shipping: creating a label through District
Custom Shipping: create a label through a third party or alternative shipping method (outside of District).
How to use District Shipping:
The Fulfillment tab in Seller Dashboard on web is the control center for shipping on District. We make it easy to track shipments, generate labels, and ensure your buyers get their orders in a timely manor. Please see below for steps:
Getting Started: go to the District website (not the app) -> Seller Dashboard > tap 'Fulfillment' tab
Viewing a Shipment: If you tap on a shipment or tap 'view', you'll see a modal with the shipment information. Shipments are grouped by-order; if the customer purchased multiple orders from you, each order may be in that bundle.
Creating a Label: tap 'Create Label' > insert the information to create the label.
Printing the Label: tap the blue arrow icon by the shipment to download and print your label. We currently do not offer QR codes.
If you create a label through District, the tracking information will automatically be sent to the buyer. Also, your funds will automatically be released 48 hours after the shipment delivers.
How to use Custom Shipping (outside of District):
Getting Started: go to the District website (not the app) > Seller Dashboard > tap 'Shipments' tab
Viewing a Shipment: If you tap on a shipment or tap 'view', you'll see a modal with the shipment information. Shipments are grouped by-order; if the customer purchased multiple orders from you, each order may be in that bundle.
Creating a Label: use the shipping information to create a label through a third party or alternative method. Please save the tracking information, it will be needed for the next step.
Uploading 'Custom Shipping' to District: navigate back to the shipment in your Seller Dashboard > Fulfillment tab and view the shipment. Then tap the 'Custom Shipping' button > select your carrier from the dropdown menu > enter in your custom tracking > tap 'Add Tracking Number'
Custom Shipping Tip: it's important to upload your outside tracking number into District via custom shipping because it allows us to send your buyer an email with the tracking info & triggers us to release your funds 48 hours after delivery.
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