Instagram Magic Comments
Last updated
Last updated
This process takes about 5 minutes all-in. After you set-up, view examples of how to use magic comments towards the end of the guide. If you need help please reach out to our support team by emailing support@district.net.
Step 1: Confirm your Instagram is a Professional (Business or Creator) Account
If it is, you can skip to Step 2. If it’s not, please follow steps below to upgrade to a Instagram Professional Account.
On Instagram mobile app, go to Profile and tap on the triple line icon in the top right corner of the screen
Scroll down and tap on "Account type and tools"
Tap on "Switch to Professional Account"
Follow the prompts and Select Business or Creator
Step 2: Link your Instagram to a Facebook Page (if it is not already connected to one)
On Instagram mobile app, go to your Profile
Tap on Edit Profile
Tap on Page (under Profile Information heading)
Follow instruction to link your existing page or create a new one (you can connect to any of your pages - nothing will be posted to the page unless you set up Facebook Magic Comments).
Step 3: Turn on Instagram's Access to Direct Messages
On Instagram mobile app, go to Profile and tap on the triple line icon in the top right corner of the screen
In the search bar at the top, search "Messages"
Tap "Messages and story replies"
Tap "Message Controls"
Turn ON "Allow Access to Messages" to allow your bot to access your Instagram direct messages
Step 4: Complete District onboarding
Navigate to District Seller Dashboard on app or website (https://district.net/admin/)
Tap on “Magic Comments”
Tap on “Instagram” - “Connect”
Follow Facebook instruction:
Continue through the Facebook steps
Leave all default permissions on
Tap Done to go back to District
On District, Go back into Magic Comments → Instagram
Select the page that you want to enable Magic Comments for (must match the page your Instagram is connected to)
Confirm connection by going back to magic comments. You should see your correct Instagram account listed underneath Instagram.
Step 5: Set Your Expiration Time
To change your expiration time, please go to the Magic Comments tab in your seller dashboard. The most common and recommended expiration time is one hour. Your expiration time is important as it determines how long someone can hold an item in their cart after they claim it. If your expiration is set to an hour, the buyer will have 1 hour to checkout (provide payment, shipping, etc.). Your listing won't be available for anyone else to purchase during this time.
You can use Magic Comments on the app or computer. The guides below are how to post from the app. To use magic comments on your computer, follow the same steps (go to listings, scroll to this side, tap the blue icon as pictured below on the item you want to post). Also, please note that Magic Comments on Instagram are limited to 25 per day.
