Seller Protection
When you make a sale in any District marketplace, you’ll be covered by District Seller Protection. That means we’ll protect you against disputes and chargebacks.
To qualify for seller protection, you must:
Sell the item on an District marketplace and be set-up on District Pay
Send the item as described (in good packaging) with tracked shipping on District to the correct address in a reasonable timeframe. You must keep proof of shipping & delivery.
Items over $1,000 must ship with insurance
Seller Protection does not apply to items shipped via plain white envelope
Keep evidence that your shipped item was as described.
👉 You can view our Buyer Protection Policy here: District Buyer Protection
If you have any questions, please reach out to us on District Chat or email us at support@district.net.
Last updated