Managing Sellers

If you own a District marketplace, you have control over who can and cannot sell in your community.

Where to Manage Sellers

Go to your Seller Dashboard on Web and open the Members tab. From there:

• Tap into the Sellers section to see all current sellers in your marketplace.

• Click on any seller’s name to view their profile and make updates.

You can:

• Adjust their seller role – switch between Member, Seller, Moderator, or Admin.

• Add private notes – useful for internal admin tracking.

• Enable or disable live access.

• Set or change your take rate – increase or decrease the percentage you earn.

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Reviewing Seller Applications

Inside the Members tab, you’ll also find the Applications section. This is where new seller applications will appear.

• Tap into any application to read the applicant's info.

• Hit Approve or Reject – both options let you add a custom message that will be included in the email the applicant receives.

Tip: If you’re approving someone, this is a great time to welcome them and drop any important details like:

“Congrats on becoming a seller! Be sure to check out the seller guidelines in the chat or reach out in the sellers channel if you have questions.”

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FAQs

How do people apply to sell in my marketplace?

Members can go to your marketplace home page and tap the “Apply” button to fill out your seller application form.

Can I add someone as a seller without them filling out the application?

Yes! Have them join your marketplace as a member first. Then: Go to your Seller Dashboard > Members tab > Search their username > Tap their name > Change their role from “Member” to “Seller” > Save.

Can a moderator or admin also sell?

Yes! Both Moderators and Admins have the ability to sell in your marketplace.

Can I set my own seller guidelines?

Yes! While all sellers must still follow District’s Terms of Service, you can set marketplace-specific guidelines. These might include:

• How often sellers should go live

• Rules around promoting off-platform activity

• Item restrictions based on your niche or focus (e.g. removing items or sellers that don’t align with your marketplace subject)

We recommend:

• Posting your rules in a seller-only chat channel – set the channel so only sellers can view and only admins can write.

• Including guidelines in your seller approval message or in your onboarding flow so expectations are clear from day one.