Setting up Shipping
Congratulations on your sale. Follow the steps below on how to ship.
Getting Started
The Shipments tab in Seller Dashboard is the control center for shipping on District. We make it easy to track shipments, generate labels, and ensure your buyers get their orders in a timely manor.
Viewing a Shipment
If you tap on a shipment, you'll see a modal with the shipment information. If the customer purchased multiple items, each order that is currently in that bundle. From this view you can:
View the receipt of the order
Pick your shipping path—Create Label (through District) or Custom Shipping (outside of District)
Create Label (via District)
If you opt to create a label, we'll capture weight and dimensions to go find rates for you to select. We also support shipping templates, allowing you to save the shipping details for easy re-use in the future.
Toggle on Insurance if you want to see insured rates.
Rates
Once you enter shipping details, we'll work with our shipping partner, Shippo, to determine rates. Select your choice and we'll generate a label for you.
Ready to Ship
Once your labels are generated, you can download and ship!
Custom Shipping
On District, we support "bring your own shipping", where you can add a label from the major providers and we will provide seamless tracking for you and your buyers. Once you have your outside tracking #, please select your carrier and enter the tracking into the custom shipping section. We currently support USPS, UPS, Fedex, and Canada Post. It's important to enter in your tracking information as it's how your customer will be able to track their purchase.
We will also support options without tracking:
Custom tracking code from an unsupported provider. This will still show the tracking code to the end user for manual tracking.
Ship without tracking, if you want to ship PWE.
If you have any questions, please reach out to us on District Chat or email us at support@district.net.
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