Digital Downloads

Listing with Digital Products

COMING SOON: offer Digital Downloads, Digital Goods, and Digital Products

COMING SOON!

District lets sellers attach downloadable files to listings, making it possible to sell digital products or physical products that include a digital download. This fits naturally within the existing Listing section, which already covers Buy Now items, multi-day auctions, live auctions, and listing conversion.

Digital files can be added to these listing types:

  • Buy Now

  • Buy Now with Offers

  • Auction

  • Live Auction

You can use this for:

  • PDFs

  • Digital guides

  • Printable files

  • Checklists

  • Templates

  • Bonus downloads included with a physical product

How digital downloads work

When you create a listing, you can upload files in the Downloads section of the listing form. The listing form shows that uploaded attachments will be emailed to purchasers, and it also includes a Downloads Only option that disables shipping options when turned on. This is the key setting for fully digital products.

How to list a digital product

  1. Go to your seller dashboard and click List Item.

  2. Choose the listing type you want to use:

    • Buy Now

    • Buy Now with Offers

    • Auction

    • Live Auction

  3. Add your product photos or videos if needed.

  4. Enter your Title and Description.

  5. Set your Price and Quantity.

  6. Scroll to the Downloads section.

  7. Upload the file or files you want the buyer to receive.

  8. If this is a digital-only product, turn on Downloads Only.

    • This disables shipping options for the listing.

  9. Review any other settings, such as collections or visibility.

  10. Click Publish.

Selling a digital-only product

If the item being sold is entirely digital, turn on Downloads Only in the listing.

With Downloads Only turned on, shipping is disabled for that listing.

Selling a physical product with a download included

You can also use downloads for products that are not digital-only.

Examples:

  • a signed item that includes a bonus PDF

  • a trading card lot that comes with a checklist download

  • a coaching product that includes a downloadable worksheet

  • a physical product with setup instructions or a bonus file

In this case:

  • upload the file in Downloads

  • leave Downloads Only turned off

  • set up fulfillment as needed

This allows the buyer to receive both the shipped item and the downloadable file.

What buyers receive

When files are added through the Downloads section, the listing flow indicates that attachments will be emailed to purchasers after purchase.

Best practices

  • Use clear file names so buyers know what they are receiving.

  • Mention the included download in the listing title or description.

  • For digital-only items, double-check that Downloads Only is turned on before publishing.

  • For products that include both shipping and downloads, make sure shipping settings remain enabled and are accurate.

  • Upload the final version of your file before publishing.

Example use cases

Digital-only

  • “Vintage Baseball Scorecard Printable PDF”

  • “30-Day Hobby Shop Startup Guide”

  • “Team Break Tracker Spreadsheet Download”

Physical product with digital bonus

  • “Signed Photo + Digital Certificate”

  • “Card Storage Kit + Printable Inventory Sheet”

  • “Workshop Ticket + Downloadable Notes”

FAQs

chevron-rightWhat file types are supported?hashtag
  • On the web dashboard: PDF, DOC, DOCX, TXT, ZIP, PNG, JPG, JPEG, GIF, and WebP.

  • On iOS: PDF, PNG, JPG, JPEG, HEIC, HEIF, MP4, MOV, and M4V.

You can list to the same marketplace from either platform. Use whichever one already has your files.

chevron-rightIs there a maximum file size?hashtag

Yes, the limits depend on the file type.

  • Images (PNG, JPG, JPEG, GIF, WebP, HEIC, HEIF): 6 MB each

  • Everything else (PDF, DOC, DOCX, TXT, ZIP, MP4, MOV, M4V): 150 MB each

  • Up to 10 files per listing

If you need to attach something larger, bundle it into a ZIP (web) or compress the file.

chevron-rightCan I upload ZIP files?hashtag

Yes, from the web dashboard, up to 150 MB. It's the simplest way to bundle multiple files into a single download. ZIP is not supported from iOS, so if you're creating the listing on your phone, either upload the files individually or use the web dashboard.

chevron-rightCan I upload video files as a digital product?hashtag
  • From iOS: yes. MP4, MOV, or M4V up to 150 MB.

  • From the web dashboard: not yet. If you're selling video, list it from the District iOS app.

chevron-rightCan I replace a file if I uploaded the wrong one?hashtag

Yes. Tap the delete icon next to the file, then upload the correct one. If the listing is already published, open it from your products dashboard and swap the file there.

Note: buyers who already purchased keep access to the file they originally bought. Replacing a file only affects new purchases.

chevron-rightCan I make a Giveaway include or be a Digital product?hashtag

Can I make a Giveaway include or be a Digital product? Not at the moment. Downloads and Giveaways are separate listing types, and the Downloads section is hidden when you select Giveaway. If you want to give a digital file away, use a regular Buy Now listing at a low price or with a discount codearrow-up-right.

chevron-rightHow will buyers know the listing includes a download before they purchase?hashtag

Listings with downloads show a "Digital" badge on the product card. The product page also calls it out explicitly, with a note that download links will be sent to the buyer's email after payment. Buyers see this before they check out, so there are no surprises.

chevron-rightAre there any restrictions on what digital products I can sell?hashtag

Yes. Every listing must comply with District's Terms of Servicearrow-up-right and content policyarrow-up-right. A few things in particular:

  • You must own the copyright or have written permission to distribute what you sell.

  • No pirated media, cracked software, activation keys, stolen credentials, or resold assets you don't have the rights to.

  • No adult, illegal, or hateful content.

  • No malware or files containing executables that run automatically on download.

Because buyers retain access to their downloads after a refund, you won't be able to "take back" a file once it's delivered. Double-check you're comfortable distributing what you upload.

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