Listing with Digital Products
COMING SOON: offer Digital Downloads, Digital Goods, and Digital Products
COMING SOON!
District lets sellers attach downloadable files to listings, making it possible to sell digital products or physical products that include a digital download. This fits naturally within the existing Listing section, which already covers Buy Now items, multi-day auctions, live auctions, and listing conversion.
Digital files can be added to these listing types:
Buy Now
Buy Now with Offers
Auction
Live Auction
You can use this for:
PDFs
Digital guides
Printable files
Checklists
Templates
Bonus downloads included with a physical product
How digital downloads work
When you create a listing, you can upload files in the Downloads section of the listing form. The listing form shows that uploaded attachments will be emailed to purchasers, and it also includes a Downloads Only option that disables shipping options when turned on. This is the key setting for fully digital products.
How to list a digital product
Go to your seller dashboard and click List Item.
Choose the listing type you want to use:
Buy Now
Buy Now with Offers
Auction
Live Auction
Add your product photos or videos if needed.
Enter your Title and Description.
Set your Price and Quantity.
Scroll to the Downloads section.
Upload the file or files you want the buyer to receive.
If this is a digital-only product, turn on Downloads Only.
This disables shipping options for the listing.
Review any other settings, such as collections or visibility.
Click Publish.
Selling a digital-only product
If the item being sold is entirely digital, turn on Downloads Only in the listing.
With Downloads Only turned on, shipping is disabled for that listing.
Selling a physical product with a download included
You can also use downloads for products that are not digital-only.
Examples:
a signed item that includes a bonus PDF
a trading card lot that comes with a checklist download
a coaching product that includes a downloadable worksheet
a physical product with setup instructions or a bonus file
In this case:
upload the file in Downloads
leave Downloads Only turned off
set up fulfillment as needed
This allows the buyer to receive both the shipped item and the downloadable file.
What buyers receive
When files are added through the Downloads section, the listing flow indicates that attachments will be emailed to purchasers after purchase.
Best practices
Use clear file names so buyers know what they are receiving.
Mention the included download in the listing title or description.
For digital-only items, double-check that Downloads Only is turned on before publishing.
For products that include both shipping and downloads, make sure shipping settings remain enabled and are accurate.
Upload the final version of your file before publishing.
Example use cases
Digital-only
“Vintage Baseball Scorecard Printable PDF”
“30-Day Hobby Shop Startup Guide”
“Team Break Tracker Spreadsheet Download”
Physical product with digital bonus
“Signed Photo + Digital Certificate”
“Card Storage Kit + Printable Inventory Sheet”
“Workshop Ticket + Downloadable Notes”
FAQs
What file types are supported?
On the web dashboard: PDF, DOC, DOCX, TXT, ZIP, PNG, JPG, JPEG, GIF, and WebP.
On iOS: PDF, PNG, JPG, JPEG, HEIC, HEIF, MP4, MOV, and M4V.
You can list to the same marketplace from either platform. Use whichever one already has your files.
Is there a maximum file size?
Yes, the limits depend on the file type.
Images (PNG, JPG, JPEG, GIF, WebP, HEIC, HEIF): 6 MB each
Everything else (PDF, DOC, DOCX, TXT, ZIP, MP4, MOV, M4V): 150 MB each
Up to 10 files per listing
If you need to attach something larger, bundle it into a ZIP (web) or compress the file.
Can I upload ZIP files?
Yes, from the web dashboard, up to 150 MB. It's the simplest way to bundle multiple files into a single download. ZIP is not supported from iOS, so if you're creating the listing on your phone, either upload the files individually or use the web dashboard.
Can I upload video files as a digital product?
From iOS: yes. MP4, MOV, or M4V up to 150 MB.
From the web dashboard: not yet. If you're selling video, list it from the District iOS app.
Can I replace a file if I uploaded the wrong one?
Yes. Tap the delete icon next to the file, then upload the correct one. If the listing is already published, open it from your products dashboard and swap the file there.
Note: buyers who already purchased keep access to the file they originally bought. Replacing a file only affects new purchases.
Can I make a Giveaway include or be a Digital product?
Can I make a Giveaway include or be a Digital product? Not at the moment. Downloads and Giveaways are separate listing types, and the Downloads section is hidden when you select Giveaway. If you want to give a digital file away, use a regular Buy Now listing at a low price or with a discount code.
How will buyers know the listing includes a download before they purchase?
Listings with downloads show a "Digital" badge on the product card. The product page also calls it out explicitly, with a note that download links will be sent to the buyer's email after payment. Buyers see this before they check out, so there are no surprises.
Are there any restrictions on what digital products I can sell?
Yes. Every listing must comply with District's Terms of Service and content policy. A few things in particular:
You must own the copyright or have written permission to distribute what you sell.
No pirated media, cracked software, activation keys, stolen credentials, or resold assets you don't have the rights to.
No adult, illegal, or hateful content.
No malware or files containing executables that run automatically on download.
Because buyers retain access to their downloads after a refund, you won't be able to "take back" a file once it's delivered. Double-check you're comfortable distributing what you upload.
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