> For the complete documentation index, see [llms.txt](https://help.district.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.district.net/selling/listing-items/digital-products.md).

# Listing with Digital Products

District lets sellers attach downloadable files to listings, making it possible to sell digital products or physical products that include a digital download. This fits naturally within the existing Listing section, which already covers Buy Now items, multi-day auctions, live auctions, and listing conversion.

Digital files can be added to these listing types:

* Buy Now
* Buy Now with Offers
* Auction
* Live Auction

You can use this for:

* PDFs
* Digital guides
* Printable files
* Checklists
* Templates
* Bonus downloads included with a physical product

### How digital downloads work

When you create a listing, you can upload files in the **Downloads** section of the listing form. The listing form shows that uploaded attachments will be emailed to purchasers, and it also includes a **Downloads Only** option that disables shipping options when turned on. This is the key setting for fully digital products.

### How to list a digital product

1. Go to your seller dashboard and click **List Item**.
2. Choose the listing type you want to use:
   * Buy Now
   * Buy Now with Offers
   * Auction
   * Live Auction
3. Add your product photos or videos if needed.
4. Enter your **Title** and **Description**.
5. Set your **Price** and **Quantity**.
6. Scroll to the **Downloads** section.
7. Upload the file or files you want the buyer to receive.
8. If this is a digital-only product, turn on **Downloads Only**.
   * This disables shipping options for the listing.
9. Review any other settings, such as collections or visibility.
10. Click **Publish**.

### Selling a digital-only product

If the item being sold is entirely digital, turn on **Downloads Only** in the listing.

With **Downloads Only** turned on, shipping is disabled for that listing.

### Selling a physical product with a download included

You can also use downloads for products that are not digital-only.

Examples:

* a signed item that includes a bonus PDF
* a trading card lot that comes with a checklist download
* a coaching product that includes a downloadable worksheet
* a physical product with setup instructions or a bonus file

In this case:

* upload the file in **Downloads**
* leave **Downloads Only** turned off
* set up fulfillment as needed

This allows the buyer to receive both the shipped item and the downloadable file.

### What buyers receive

When files are added through the **Downloads** section, the listing flow indicates that attachments will be emailed to purchasers after purchase.

### Best practices

* Use clear **file names** so buyers know what they are receiving.
* Mention the included download in the listing title or description.
* For digital-only items, double-check that **Downloads Only** is turned on before publishing.
* For products that include both shipping and downloads, make sure shipping settings remain enabled and are accurate.
* Upload the final version of your file before publishing.

### Example use cases

**Digital-only**

* “Vintage Baseball Scorecard Printable PDF”
* “30-Day Hobby Shop Startup Guide”
* “Team Break Tracker Spreadsheet Download”

**Physical product with digital bonus**

* “Signed Photo + Digital Certificate”
* “Card Storage Kit + Printable Inventory Sheet”
* “Workshop Ticket + Downloadable Notes”

### FAQs

<details>

<summary><strong>What file types are supported?</strong></summary>

* On the web dashboard: PDF, DOC, DOCX, TXT, ZIP, PNG, JPG, JPEG, GIF, .STL and WebP.
* On iOS: PDF, PNG, JPG, JPEG, HEIC, HEIF, MP4, MOV, .STL and M4V.

You can list to the same marketplace from either platform. Use whichever one already has your files.

</details>

<details>

<summary><strong>Is there a maximum file size?</strong></summary>

Yes, the limits depend on the file type.<br>

* Images (PNG, JPG, JPEG, GIF, WebP, HEIC, HEIF): 6 MB each
* Everything else (PDF, DOC, DOCX, TXT, ZIP, MP4, MOV, M4V): 150 MB each
* Up to 10 files per listing

If you need to attach something larger, bundle it into a ZIP (web) or compress the file.

</details>

<details>

<summary><strong>Can I upload ZIP files?</strong></summary>

Yes, from the web dashboard, up to 150 MB. It's the simplest way to bundle multiple files into a single download. ZIP is not supported from iOS, so if you're creating the listing on your phone, either upload the files individually or use the web dashboard.

</details>

<details>

<summary><strong>Can I upload video files as a digital product?</strong></summary>

* From iOS: yes. MP4, MOV, or M4V up to 150 MB.
* From the web dashboard: not yet. If you're selling video, list it from the District iOS app.

</details>

<details>

<summary><strong>Can I replace a file if I uploaded the wrong one?</strong></summary>

Yes. Tap the delete icon next to the file, then upload the correct one. If the listing is already published, open it from your products dashboard and swap the file there.<br>

> Note: buyers who already purchased keep access to the file they originally bought. Replacing a file only affects new purchases.

</details>

<details>

<summary><strong>Can I make a Giveaway include or be a Digital product?</strong></summary>

Can I make a Giveaway include or be a Digital product?\
Not at the moment. Downloads and Giveaways are separate listing types, and the Downloads section is hidden when you select Giveaway. If you want to give a digital file away, use a regular Buy Now listing at a low price or with a [discount code](https://help.district.net/selling/selling-faq/discounts).

</details>

<details>

<summary><strong>How will buyers know the listing includes a download before they purchase?</strong></summary>

Listings with downloads show a "Digital" badge on the product card. The product page also calls it out explicitly, with a note that download links will be sent to the buyer's email after payment. Buyers see this before they check out, so there are no surprises.

</details>

<details>

<summary><strong>Are there any restrictions on what digital products I can sell?</strong></summary>

Yes. Every listing must comply with District's [Terms of Service](https://district.net/terms-of-service) and [content policy](https://help.district.net/marketplace-faqs/prohibited-goods-and-services). A few things in particular:<br>

* You must own the copyright or have written permission to distribute what you sell.
* No pirated media, cracked software, activation keys, stolen credentials, or resold assets you don't have the rights to.
* No adult, illegal, or hateful content.
* No malware or files containing executables that run automatically on download.

</details>

Because buyers retain access to their downloads after a refund, you won't be able to "take back" a file once it's delivered. Double-check you're comfortable distributing what you upload.

{% hint style="info" %}
Digital Products are available in all current District plans.  If you have a legacy free District site, please contact <support@district.net> to enable Digital Products for your site
{% endhint %}
